Shipping and return

Delivery means the transfer to the Customer of physical possession of the Product. Les Tropeziennes par M. Belarbi reserves the right to choose the carrier. 

Delivery is made in mainland France (including Corsica and Monaco), Belgium, Luxembourg, the Netherlands, Ireland, Germany, Austria, Italy, Spain, Portugal, Denmark, Estonia, Hungary, Lithuania, Latvia, Poland, the Czech Republic, Slovakia, Slovenia, Sweden, Bulgaria, Cyprus, Croatia, Finland, Greece, Malta, Romania, United Kingdom and Switzerland. Orders placed on a Saturday, Sunday or public holiday will be processed on the next working day. In case of public holidays, sales, severe weather, exceptional closures, health crises or traffic bans, processing and delivery times may be extended. 

The Customer can choose from the following delivery methods: 

Colissimo home delivery without signature in mainland France: service charged at €9.90 including VAT.

Once the parcel has been prepared by us, it will be delivered within approximately 48 hours, directly to your letterbox. The delivery time is given as an indication and corresponds to the time required in the absence of any major events.

If your letterbox is not large enough and you are not at home, a delivery notice will be left for you, allowing you to choose a new delivery date online within 6 working days or to collect your parcel from your chosen post office from 3pm the following day.

If you do not express a preference, you can collect your parcel from your local post office within 15 days.

You can track your parcel at any time at www.laposte.fr

Colissimo home delivery with signature in mainland France: service charged at €10.90 including VAT.

Once the parcel has been prepared by us, it will be delivered to you within approximately 48 hours and handed over upon signature. If you are absent, a delivery notice will be left allowing you to choose a new delivery date online within 6 working days or to collect your parcel from your chosen post office from 3pm the following day. The delivery time is given as an indication and corresponds to the time required in the absence of any major events.

If you do not express a preference, you can collect your parcel from your local post office within 15 days.

You can track the delivery of your parcel at any time at www.laposte.fr

Colissimo home delivery with signature International: service charged at €11.90 including VAT for Germany, Belgium, Luxembourg and the Netherlands, €16.90 including VAT for Austria, Spain, Italy, Ireland and Portugal, €19.90 for Estonia, Lithuania, Latvia,  the Czech Republic, Slovakia, Slovenia, Poland, Denmark, Hungary, Sweden, the United Kingdom and Switzerland, and €22.90 including VAT for Bulgaria, Cyprus, Croatia, Finland, Greece, Malta and Romania.

Once the parcel has been prepared by us, it will be delivered to you within approximately 3 to 9 working days and handed over against signature. If you are absent, a delivery notice will be left allowing you to choose a new delivery date online within 6 working days or to collect your parcel from 3pm the following day at the post office of your choice. The delivery time is given as an indication only and corresponds to the delivery time in the absence of any major events.

If you do not express a preference, you can collect your parcel from your local post office within 15 days.

You can track the delivery of your parcel at any time at www.laposte.fr

Colissimo collection point in mainland France: service charged at €5.90 including VAT.

Once the parcel has been prepared by us, it will be delivered to you within approximately 24/48 hours and you will be notified of its availability by email or text message. You can then collect it within 14 working days (5 working days for parcel lockers). After this period, your parcel will be returned to us. The delivery time is given as an indication and corresponds to the time required in the absence of major events.

Track your parcel at any time on www.laposte.fr

Colissimo international collection point: service charged at €9.90 including VAT for Germany, Belgium, Luxembourg and the Netherlands, €14.90 including VAT for Austria, Spain, Italy, Ireland and Portugal, €17.90 for Estonia, Lithuania, Latvia, the Czech Republic, Slovakia, Slovenia, Poland, Denmark, Hungary and Sweden.

Once the parcel has been prepared by us, it will be delivered to you within approximately 3 to 9 working days and you will be notified of the availability of your parcel by email or text message. You can then collect it within 14 working days (5 working days for parcel lockers). After this period, your parcel will be returned to us. The delivery time is given as an indication and corresponds to the time required in the absence of any major events.

You can track your parcel at any time at www.laposte.fr

Chronopost express home delivery in mainland France: service charged at €11.90 including VAT.

Your parcels will be delivered the next day before 1 p.m. from Monday to Friday (except public holidays), if the order was placed before 1 p.m. For some coastal islands, delivery may take an extra day. For Corsica and the day after public holidays, delivery may take place during the day with no guaranteed delivery time.

If the recipient is absent, your parcel will be held for 14 days at the post office or Chronopost agency or for 7 days at a Pickup point.

Mondial Relay Lockers or Point Relais® mainland France: service charged at €3.90 including VAT.

Mondial Relay will make every effort to deliver parcels within three working days of collection. Delivery times vary depending on the day and time the parcel is dropped off, its destination and any transport issues beyond our control.

Mondial Relay Lockers or Point Relais® international: service charged at £3.90 including VAT for Belgium and Luxembourg and £5.90 including VAT for Spain.

Mondial Relay will make every effort to deliver parcels within 3 to 6 working days from collection, depending on the destination. Delivery times vary depending on the day and time the parcel is dropped off, its destination and any transport issues beyond our control.

Free delivery from 100€ purchase (home & relay point).  

The delivery times announced are ex-warehouse times wrote down in working days, i.e., excluding weekends and public holidays. 

When all or part of the Order is dispatched, the Customer will receive a message by e-mail or SMS confirming the dispatch of the Order, as the case may be. A parcel number may be given to the delivery of all or part of the Order. Otherwise, the delivery of the Order will be named via the Order number. A delivery note will be available in each package. In case of a partial shipment, the delivery note shall summarise the Products present in the parcel and those still to be delivered. 

Except in the case of exceptional circumstances or the unavailability of one or more Products, the Products ordered will be delivered at once. In case of a delay in delivery of more than thirty (30) days, not due to a case of force majeure, the Customer may cancel his order by registered letter with acknowledgement of receipt within sixty (60) working days from the maximum date showed for delivery, unless the shipment has taken place before receipt of the Customer's letter. The Customer will then be reimbursed for the full amount paid for the cancelled order. 

If the Customer is unable to deliver the goods (failure to keep a delivery appointment, failure to collect the parcel after a delivery notice, etc.), the Customer will lose the contribution to the delivery costs. The return costs are also deducted from the refund of the article. If the Customer wishes a new delivery, the contribution to the delivery costs must be paid by the Customer beforehand.